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Questions about massage chairs, cold plunge tubs, red light therapy, or PEMF mats? Our team is ready to help you find the right fit. Owned and operated by DIY Wellness.
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Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days after that. In total, you can expect delivery within 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow along.
Do you offer free shipping on massage chairs and cold plunge tubs?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx depending on destination and package size. For full details, please visit our Shipping Policy page.
What is your return policy?
We want you to feel confident in your purchase. If something is not the right fit, please reach out to our support team and we will walk you through our return process. Full details on eligibility and timelines are available on our Return Policy page.
Can I exchange a product for a different model?
If you would like to swap your massage chair, PEMF mat, or any other product for a different option, contact us and we will help coordinate the exchange. We recommend reaching out as soon as possible so we can get the process started quickly.
How do I choose between different red light therapy panels?
The best panel for you depends on the coverage area you need and how you plan to use it. Smaller panels work well for targeted areas, while larger panels offer broader coverage. Feel free to email or call us and we can help you compare models side by side.
What should I know before purchasing a cold plunge tub?
Cold plunge tubs vary in size, temperature range, and features like built-in chillers or insulation. Consider where you plan to place the tub and whether you need indoor or outdoor compatibility. Our product pages include detailed specs, and our team is happy to answer specific questions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Each product in our catalog is carefully selected for build quality, features, and long-term durability.
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Most orders ship free within the Continental U.S., with tracking included on every shipment.